Hotel Alpine Lodge - Saanen

Warmest welcome, lovely room, friendly staff, nothing too much trouble. Excellent restaurant & breakfast. Peaceful location.A Very professionally run hotel. This is the best hotel we've stayed in, in Switzerland, want to go back soon!

The staff is incredibly kind and dedicated to their job. The owners are on property making sure that their guests are well looked after. I honestly enjoyed this little boutique hotel, with in walking distance to Gstaad center, and with a free car service that will take you to and from mountains or city centers. (a very nice touch) There is also a ski rental inside the hotel which makes life very simple... This hotel honestly has everything that you need... in addition to sustainable hospitality with locals delivering the service.... I would come back... I felt at home

Kitchen is very good and the hotel staff is very friendly and kind.

Internet connection is very slow.

Relaxing athmosphere,produced by caring staff.warmhearted welcome of Gunter and Mirka.Breakfast buffet -- rich and fresh.Delicious meals in the restaurant.lovely swimming pool.IMac in the room. Comfortable bed.The rooms ,looking south ,are pleasant,worth of money you pay.The northbound are less so.Absolutely wonderful location.

We missed a frige in the room.Also a safe would be an asset.And a small but important detail for women-a shower cap.That thing we haven't been given in any hotel in Switzerland.

Had a grwat stay; very friendly staff; comfortable, clean room. The pool and garden are wonderful. Will definately return in the near future and recommend this place to friends and family.

very pleasant -- nothing to dislike

everything was absolutely fine, room good, facilities good, scenery good food good etc etc

Staff are welcoming, friendly and efficient. Convenient location for both Saanen and Gstaad (10 minutes walk from each). Very good wellness facilities for a hotel of this size.

The combination of spa facilities and access to skiing was very convenient for my husband and myself. excellent pool and gym available all day. Sauna etc available form 3pm. All staff were very pleasant and helpful, nothing was too much trouble at all levels. The half board option was on offer for a stay of 3 or more nights, for only 10 francs each per night. excellent value to try out local specialities without having to leave the hotel to find restaurants at a bit of a distance in Gstaad or Saanen. the hotel minibus was available to take skiers to open slopes. Skis could be booked in the hotel. Very warm and clean. Good play area inside for families if required.

sharing a table with families rather than having our own table was slightly annoying but no explanation was offered.

The facilities were excellent! Indoor and outdoor pool and sauna - all beautifully maintained. Our room was cozy, clean and quiet. Dinner and breakfast were fantastic. The location is very nice in summer, and we found Saanen to be a welcoming and pleasant rural town with good links to nearby Interlaken. There was a mac in our room!

The food was very expensive and we struggled to communicate with some staff as our German isn't 100%.

Nice location in the middle of pretty countryside, the staff were very friendly and helpful

I was a bit disappointed with the swimming pool, from the website I had the impression it was like a thermal pool but it was lukewarm at best with a small jacuzzi area that wasn't very relaxing. It's also very family friendly so be prepared to share the pool with lots of kids.

Wonderful experience!!

Maybe it was a bit expensive for what we normally pay for hotels with a similar service, but Gstaad is very expensive, so I think price is line with the prices in the area.

The hotel location was super convenient as it was less than 1 km away from Gstaad center, and a shuttle bus can bring you straight to the slopes. The personnel of the hotel was incredibly kind: they recommended a very good restaurant exactly in line with our guest profile and expectations. The hotel has wide and clean rooms (our room was facing the garden and the pool, with a little cute terrace) and is equipped with every sort of facility: heated pool is great, fitness center really impressive, kids' play room and SPA center. Some little details make the difference here, like the complimentary tea and cakes/cookies after ski and a good, elaborated breakfast. Highly recommended, we will be back.

Friendly relaxed atmosphere that lent itself to more of a family home.

Nothing

2 stars hotel, the picture they put on the web site are 100 times beter than the hotel in reality.

the spa is very nice for 3 star hotel. the restaurant is very nice located.

the rooms are very noisy. the location is outside gstaad. rooms need rennovation.